By Emmanuel Legrand
BBC Radio 1's Ben Cooper & George Ergatoudis |
Los Angeles -- The
transition to smartphones and the threat of streaming are two of the
biggest challenges faced by traditional radio, according to two senior
BBC Radio executives.
Speaking at the Worldwide Radio Summit in Los Angeles on April 24, Ben Cooper, the Controller of BBC Radio 1 and 1Xtra, and the stations's Head of Music George Ergatoudis warned
an audience consisting mostly of US radio professionals that radio
faces the risk of irrelevance if it does not deal with these two issues.
"Radio is dead!" It is with this provocative statement that Cooper started his keynote presentation at the Worldwide
Radio Summit 2015. What is dead, he added, is the old model of radio,
where a DJ is a studio spoke in a microphone and then the signal was
beamed across to radio sets via transmitters and eventually reaching an
audience. Whoever thinks they can continue to do radio that way has
little future, warned Cooper.
The key to the future of radio is,
according to Cooper, the smartphone, or rather how to engage with the
owners of mobile devices. "We are in love with the smartphone, we are
obscessed with our mobile phones" he said, adding that 80% of Brits aged
15+ had smartphones. "The time that you would normally spend with your
radio station, you now spend it with your smartphone," said Cooper.
"If
you target a young audience, something scary is going to happen," he
warned. In the UK, he said, streaming ranks among the 14th most used
feature on a smartphone, while radio is at 33rd, "below banking,"
quipped Cooper. Another stat he suggested to take on board: 1 in 3 kids
has a tablet, and only 1 in 7 have a radio set.
Radio 1 still
reaches 10.5 million weekly listeners but the number of listening hours
has dropped dramatically. "We lost three hours [per listener per week],"
said Cooper. "Where do they spend time? On YouTube. So the answer is
to visualise a lot of our content." And in the process of doing so,
Radio 1 "made a lot of mistakes" and put out "a
lot of rubbish" but Cooper made no mystery that without a visual
component, radio will have problems keeping pace with consumers'
behaviour.
But not any content, he said. "I don't think our
audience is interested in the image of jocks scratching their asses
between two songs," he said. Content has to be meaningful, including a
lot of live performances but also getting artists to provide unexpected
performances. "People want to see interviews," said Cooper, "but do not
want the old ordinary interview with the star. You have to let your
creative people do things creatively. When you get famous people to do
something different, that's great content. If you can make parodies and
make audience laugh, it's a winner."
For Radio 1, the
switch to TouTube has proven successful, becoming the first radio
station in the world to have 1 million subscribers on YouTube, and now
counting over 2 million, and over 1 billion views. "The audience is
getting value from the brand in another way," said Cooper, who includes
social media such as Facebook and Twitter, on which Radio 1 has 2
million followers.
"The reason social media works is that it gets
the personality of the station in the tweets rather than carpet bombing
audience with info about the programmes," explained Cooper, who added
that the BBC "keeps experimenting with new media all the time."
Cooper said that going forward radio's future can be ensured by focusing on
four
things: presenters, with real personality; playlists, curated, "created
by humans, not by algorithms; live music; and community. And in the
end, radio needs to deliver "the right content at the right time to new
audiences."
Meanwhile, Ergatoudis ironically called streaming
services "the sharks taking our audience away," stressing that as the
streaming market was already getting a very crowded place, the biggest
threat to radio has not happened yet. For him, ""a huge
disruptive monster is coming down the hill" in reference to Apple whose
"pile of cash" and "ambitious ideas" could change the music and radio
industries. "Apple has been totally revamping its iTunes store in
preparation for the launch of its streamming service, and integrate it
into the new iTunes eco-system."
Having felt the impact of
Apple's ambitions -- Radio 1 lost host Zane Lowe to Apple -- Ergatoudis
said that the Cuppertino firm is apparently building a service "with a
huge amount of learning from traditional radio." For him, the
combination of huge resources, coupled with a direct access to millions
of smartphones around the world and a capacity to drive consumers makes
Apple a serious contender that will set new challenges to the radio
industry. "Whatever they announce will be hugely significant for the industry," he claimed.
Rob
Sisco, President North America for radio service company SoundOut,
was impressed by the presentation made by the two Radio 1 executives. He
commented, "For me, that presentation was a homerun. Of course, no one
has the same resources as the BBC, but what we should all be thinking
about in the radio industry is how close we can get to that model."